eSAFE: The knowledge Management System for Safe Festivals & Events

This project was undertaken with the generous funding from the International Festivals and Events Association (IFEA) based in Boise, Idaho. IFEA is an umbrella association for many large and small event management firms, and professionals, and boasts of membership upwards of 3000. The main requirement was to develop a knowledge management system that can enable the event professionals to document, and reuse precious knowledge related to safety and security issues of event management. This became even more critical as the event professionals recognized the growing importance of safety and security management. My role as the research assistant was to systematically assess the requirements of the client organization, develop the initial design for the system, and develop the ontology for the basic content of the system knowledge bases. We also conducted an extensive survey to understand how and why members will participate in such unique systems. A research paper based on this project was published in the Homeland Security Handbook?